library(tidyverse)
library(readr)
library(ggplot2)
knitr::opts_chunk$set(echo = TRUE, warning=FALSE, message=FALSE)Final Project Assignment#1: Nanci Kopecky
Part 1. Introduction
- Data set(s) Introduction:
311 Service Requests is a data set on Analyze Boston data.boston.gov, an open-source data website run by the City of Boston. Residents can make service requests by phone or with an app. For 2023, there are 74,930 service requests so far. Each row represents a service request. There are 29 columns. Each column contains detailed information on each service request including the description, time, date, location, and city department/domain. Service requests are about maintenance, repair, cleaning, and policy.
- What questions do you like to answer with this data set(s)?
Questions that could inform city officials could be the following:
Do residents use the phone or app more to make requests? Does certain time of the day, week, or month receive more requests? What type of service requests are made in each neighborhood? Are the proportions of On Time service requests the same for each neighborhood? for each city department? What type of service requests are made in each neighborhood? Which city department receives the most service requests?
Part 2. Describe the data set(s)
- Read the data set.
This data set is read in with a url.
Boston311 <- read.csv(url("https://data.boston.gov/dataset/8048697b-ad64-4bfc-b090-ee00169f2323/resource/e6013a93-1321-4f2a-bf91-8d8a02f1e62f/download/tmpo8qm0oqd.csv"))
Boston311Bos311 <- as.data.frame.matrix(Boston311)
Bos311